Techno Composite Decking & Cladding (“we”, “our”, or “us”) is committed to protecting your privacy. This Privacy Policy outlines how we collect, use, disclose, and protect your personal information when you visit our website or engage with our services.

1. Information We Collect

We may collect and process the following personal information:

a. Information You Provide

  • Name

  • Email address

  • Contact number

  • Delivery and billing address

  • Payment information (processed via secure third-party gateways)

  • Any other information you provide via contact forms or service requests

b. Automatically Collected Information

When you visit our website, we may automatically collect:

  • IP address

  • Browser type and version

  • Device information

  • Pages visited and time spent on site

  • Cookies and usage data

2. How We Use Your Information

We use your personal information to:

  • Process and fulfill orders

  • Communicate regarding your inquiries or services

  • Improve our website, services, and user experience

  • Send marketing or promotional emails (only if you’ve opted in)

  • Comply with legal obligations

3. Sharing Your Information

We do not sell, rent, or trade your personal information. We may share your data with:

  • Trusted third-party service providers, such as payment gateways, delivery partners, or IT service providers, strictly for operational purposes

  • Regulatory or legal authorities, if required by law

All third parties are contractually obliged to protect your information and use it only for the intended purpose.

4. Cookies and Tracking

We use cookies and similar tracking technologies to enhance your browsing experience. You can choose to accept or decline cookies via your browser settings. Please note that disabling cookies may affect website functionality.

5. Data Security

We implement appropriate technical and organizational measures to safeguard your data from unauthorized access, alteration, or disclosure. However, no method of transmission over the internet is 100% secure.

6. Your Rights

Depending on your location and applicable laws, you may have the right to:

  • Access the personal information we hold about you

  • Request correction of inaccurate information

  • Request deletion of your data

  • Opt out of marketing communications at any time

  • Lodge a complaint with a data protection authority

To exercise any of these rights, contact us at the details below.

7. Third-Party Links

Our website may contain links to third-party sites. We are not responsible for their content or privacy practices. We recommend reviewing the privacy policies of any third-party sites you visit.

8. Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date. Your continued use of our services after such changes constitutes acceptance of the revised policy.